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Heating Oil System Service Plans

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Heating Oil System Service Plans

Our residential service plans have been created to provide you with year-round peace of mind. We have two plans to choose from, just choose the plan that’s right for you and your home.

Value plan

Extensive coverage for the budget-minded homeowner.

Premier plan

Comprehensive coverage.

Both plans include:

• Quality repairs by experienced technicians
• Convenient service hours
• Periodic tune-ups to help save you money
• 15% discounts on non-covered repairs
• Customer service team ready to take your call 24/7

Below is a comparison of what's covered in our Value and Premier Plans.*

Need more coverage?

These optional enhancements and additional agreements are available at an additional cost to your existing plan and are priced separately. They allow you to extend your coverage with more comprehensive protection and help you prepare for unexpected repair costs by allowing you to customize your protection to suit your needs. You must currently have a Value or Premier Service Plan to add any enhancement coverage.

Optional enhancements: 24 hours a day/365 days a year service

This enhancement extends your primary coverage by giving you access to service 24 hours a day, 365 days a year. It waives our after-hours diagnostic fee.

Direct and indirect water heater repair and part replacement**

This enhancement covers repairs and replacement of the parts listed below:

Limited boiler and furnace replacement***

This coverage provides an allowance of $1,000 toward replacement of your main heating boiler or furnace if our inspection determines that your existing equipment is not repairable. The new boiler or furnace must be replaced by us. Allowance is payable as a reduction to our normal retail price for the model specified.

Optional zone coverage^†

This enhancement covers repair and replacement of the parts listed below:

• Automatic air vents (boiler room only)
• Circulator complete (up to 1/12 HP)
• Circulator coupling (up to 1/12 HP)
• Circulator flanges and gaskets (up to 1-1/2" diameter)
• Circulator impeller (up to 1/12 HP)
• Circulator motor (up to 1/12 HP)
• Circulator mounts (up to 1/12 HP)
• Circulator relay
• Flow check valve (up to 1-1/2" diameter)
• Isolation valves (up to 1-1/2" diameter)
• Thermostat (standard)
• Thermostat (clock type $50 credit)
• Zone valve (up to 1" diameter)
• Zone valve motor (up to 1" diameter)

*Service requested to start prior to 8:00am or after 5:00pm, on federal holidays (days when the post office is closed) or weekends, is subject to our after-hours diagnostic fee, unless you have purchased the 24/365 enhancement. The service plans described here are subject to our terms and conditions of service. **Covers residential, oil-fired water heaters up to a maximum firing rate of 1.25 gallons per hour. Excludes coverage of the water heater tank, recirculation lines and components, and anode rods. Service requested to start prior to 8:00am or after 5:00pm, on federal holidays (days when the post office is closed), or weekends, is subject to our standard diagnostic fee, unless you have purchased the 24/365 enhancement. Repair and/or replacement must be performed by our technicians. ***Existing equipment must be inspected by our technicians to qualify. †Not available on steam systems and excludes air handlers. Service requested to start prior to 8:00am or after 5:00pm, on federal holidays (days when the post office is closed) or weekends, is subject to our standard diagnostic fee, unless you have purchased the 24/365 enhancement. Repair and/or replacement must be performed by our technicians.